Delivery times and costs:

Each of your orders is shipped within 48 to 72 hours after receiving your confirmation email.

Due to the busy period, our shipping times are extended.

In Deutschland, Österreich und Europa

Europe

Country	Time Delievry	Rate
Germany and Austria	Hermès DE, DHL and AT POST : 4-5 days Express : 3-4 days	4,90€ (offered from 40€ of purchase) 6,90€
Luxembourg and United Kingdom, Switzerland*	Chronopost, Colis Privé LX, DHL : 4-5 days Express : 3-4 days	4,90€ (offered from 40€ of purchase) 6,90€
European Union (Belgium, Netherlands, Sweden...)	Chronopost : 4-5 days Express : 3-4 days	4,90€ (offered from 40€ of purchase) 6,90€

*Customs or import taxes may be added to the price of our products and are the responsibility of the customer.

It is therefore the customer's responsibility to check with their local customs office for the amount of these taxes.

Metropolitan France

Each of your orders is shipped within two days (excluding Saturday, Sunday and holidays).

Orders placed on weekends are shipped the following Monday.

During busy periods, shipping times may be extended by a few days.

Country	Delivery time	Rate
Metropolitan France	Colissimo : 4-5 days	4,90€ (offered from 40€ of purchase)
	Chronopost express : 3-4 days	6,90€

International

Country	Delivery time	Rate
Rest of the world	UPS SAVER : 10 days	20,00€

*Outside the European Union, customs or import taxes may be added to the price of our products and remain the responsibility of the Customer. It is therefore up to the Customer to find out the amount of these taxes from his local customs office.

Returns and exchanges:

You want to return a product? No problem!

Return your items for free until January 15.

MAKE A RETURN

Generate your free return label:

From your customer account

My Account > Orders and Returns > Return an item.

You don't have a customer account?

No problem, to find your invoice and download the return label, create a customer account with the email address you used when ordering:

My Account > Orders and Returns > Return an item.

You will then have to stick the return label on your package.

The returns of the orders dispatched in Metropolitan France are free.

Returns outside metropolitan France are at the expense of the Customer. The product for which you wish to request an exchange must be intact, in its original packaging, able to be put back on sale as is.