The washing machine is the worst enemy of our technical fabrics. Spin cycles and overly hot water damage the water-repellent coating, weaken the ergonomic foam padding, and risk warping the shape of the piece.

To bring back its fresh look after a rough trip, stick to the manual routine: a soft cloth or non-abrasive sponge, a trickle of lukewarm water, and a drop of mild soap. Gently rub, rinse with clean water, and let it air-dry. Your radiator already has enough on its plate — no need to stick your bag on top of it.

Our bags are designed to last as long as your memories. Our lifetime warranty covers the essential structural components that keep you moving freely: zips, stitching, and snap buttons.

If any of these parts show a sign of weakness between two train connections, our after-sales team steps in to repair your trusty companion and get it back on the road. Natural signs of wear over time and everyday scuffs are part of your adventures — they fall under the normal course of life.

Our iconic Adventurer fabrics feature a water-repellent treatment designed to let droplets roll off and keep your momentum going, whatever the weather throws at you. In a prolonged downpour, however, water will eventually find its way through.

If you get caught in an urban deluge, simply dab the outside with a clean cloth and leave the bag open to dry in a well-ventilated room. The tumble dryer is obviously off-limits — unless you fancy turning your travel bag into a smartphone pouch.

For braving autumn without an umbrella, our Slim range offers a fully waterproof design made from recycled polyurethane.

That's a great habit to keep the water-repellent finish active season after season. A light coat of colourless waterproofing spray for textiles, applied once or twice a year from about twenty centimetres away, is enough to restore its shield against everyday showers.

Just make sure you save this step for the classic fabrics, and avoid any harsh products on our special materials like velvet-effect or faux-leather finishes.

The pen that leaks at the bottom of your bag is a time-honoured classic. On our inner linings, immediately dab the area with a clean cloth to absorb the excess — don't rub, or you'll spread the mark.

Then clean the spot locally with a mild soap or a slightly damp bar of Marseille soap. Chemical solvents and bleach stay in the cupboard — they're far too harsh to preserve the colour of your linings.

Even though our pieces much prefer pavements and platform benches to shelves, every bag needs a break now and then. Store it flat or lightly stuffed with tissue paper to keep its shape, in a dry spot away from direct sunlight.

This prevents the sun from fading the colours prematurely while you plan your next getaway.