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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from cabaia.com (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 18 year old .

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@cabaia.fr or by mail using the details provided below:

Cabaiashop-eu  - VALTEX
[Re: Privacy Compliance Officer]
10 rue waldeck rochet , 93300 Aubervilliers, France

Picto customer support

5d/7 customer support

Secure payment

Secure payment

Picto expedition & deliveries

Shipping within 24H

Free return

Picto legal part

Legal informations

5d/7 customer support

Our customer service is available Monday to Friday from 10H to 19H HERE and we promise that we will do everything for your happiness 😍

Secure payment

We propose diversity of payment methods to allow you to checkout with your preferred one


All our payments are processed by Mollie, a banking service provider used by Deliveroo, Dyson, Guess, Acer, etc which ensure security and privacy of your data. Mollie is a licensee for payment services from European central bank.

💳 List of available payment methods : 

- Paypal : Use your Paypal account or create one to checkout

- Credit card : Visa / Mastercard / Amex

- Klarna pay it later :  Only for Germany and Netherlands

- Giropay

- Sofort

- IDeal : For the Netherlands only

- Bancontact

- Eps-Überweisung

Shipping within 24H

Your order will be shipped within 24 hours ⏰

DELIVERY BY COUNTRY :

In Germany & Austria & Europe (EEC): 

Free delivery from 40€. 

We ship your package using Chronopost International (express delivery) or DHL.

Our warehouse is located in France, your package should reach your address under 3 days thanks to our free express shipping.

When your package leave our warehouse you'll be notified by mail with a tracking link to follow your package.

You can follow your package from your account and from emails sent along your package transit.

You will be notified in your preferred language by email at each step of transit : 
- Package given to the transporter
- Package in transit
- Package arrive in your country 
- Package out for delivery
- Package delivered

Switzerland : 

Delivery cost : 5€ ( due to custom fees)

We ship to you using Colissimo international (express delivery).

When your package leave our warehouse (located in Paris - FRANCE) you'll be notified by mail with a tracking link to follow your package.

If you have bought a product in stock your order will leave our warehouse under 48 h maximum, then it will take 4 days maximum to reach you.

To follow your package status in your account you should first create one (it is not mandatory for buying on our site) go to your account and create one with your orders email. Your order will be automatically added to your account. 

Other countries: 

Delivery cost : 30€ ( due to custom and shipping fees)

We ship to you using Colissimo international (express delivery).

When your package leave our warehouse (located in Paris - FRANCE) you'll be notified by mail with a tracking link to follow your package.

If you have bought a product in stock your order will leave our warehouse under 48 h maximum, then the shipping time depend on where you order from : 
- Asia : 10 days
- America : 10 days
- Australia : 20 days
- Africa : 10 days
- Middle east :  10 days

To follow your package status in your account you should first create one (it is not mandatory for buying on our site) go to your account and create one with your orders email. Your order will be automatically added to your account. 

Free return

In Germany & Austria & Europe (EEC):  

Return is free during 14 days after delivery. 
You can easily create your return ticket from your account.

Then chose the order you want to return and click " print my return ticket", a pdf with your return coupon will be downloaded to your computer.

Print it, pack your product as you receive them (they should be ready to be sold to someone else eventually) and stick your coupon on the package.

We use UPS for return, you can drop your package at any UPS drop off point (find list HERE)

After you package is received at our warehouse and inspected you will be refunded within 7 days on your order payment method.

Switzerland : 

Return conditions are the same as Europe with UPS 

Other countries  : 

Return is not free.
Contact support at contact@cabaia.fr with your order number, we will indicate you how and where to ship your package. One your package is received you will be refunded within 7 days.
 

Legal informations

Cabaïa is a brand of VALTEX SAS
VALTEX SAS is registered in France under the VAT number :  FR 23813603347

Our Headquarter adress is : 
VALTEX SAS - 10 rue Waldeck Rochet - 93300 Aubervilliers - France

Our offices in Germany are hosted by "The family" : 

Cabaïa at The family, Engeldamm 60, 10179 Berlin, Germany

To contact us on legal inquiries: 

click HERE


For data protection and data deletion please contact : 
Mail : data@cabaia.fr

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